Question 1

Why should I join the InterAction Member Portal?

Accepted Answer

InterAction’s new Member Portal provides added benefits and is a resource repository for Member staff. The Member Portal does not replace any preexisting InterAction offerings.

However, the Portal provides our Members the opportunity to connect with community members, sign up for exclusive events, share resources, and stay up to date on the latest InterAction and sector offerings.

Member staff who are already involved in working groups do not need to register for the Member Portal to continue engaging with those groups. However, you will need to create an account if you would like to register for new working groups.

Question 2

How do I sign up for the InterAction Member Portal?

Accepted Answer

You must be associated with a current InterAction Member organization to sign up for the Member Portal.

To sign up for the Member Portal:
Select "Sign Up" in the right corner of the main page.
Enter your first and last name, organization, title, member organization email, and a password.
If accepted, you will receive a confirmation email.

Question 3

Can I join the InterAction Member Portal if I'm not an InterAction Member?

Accepted Answer

Unfortunately, we do not offer Member Portal access to individuals who are not associated with current Member organizations. If you would like to learn more about applying for membership in InterAction, please contact membership@interaction.org.

Question 4

How do I join a working group?

Accepted Answer

Once you have registered for the Member Portal, please visit the "Working Groups" page and select the "Working Groups Sign Up" tab.

Please complete the sign up form using your Member organization email address. You will receive a confirmation email when your request has been approved.

Question 5

If I have already registered for a working group, do I have to sign up again on the Member Portal?

Accepted Answer

You should not register again for a working group that you are already active in. You will continue to receive all communication regardless of your Member Portal status.

If you would like to join the discussion groups that correspond to your active working groups, you may do so on the Member Portal. However, you do not have to sign up for discussion groups to participate in working groups.

Please note that you must create an account on the Member Portal and submit a request on the Working Group Sign Up page to register for new working groups.

Question 6

How do I sign up for a working group as a pre-approved (I)NGO Forum?

Accepted Answer

You must be a staff member at a pre-approved (I)NGO Forum to join a specified working group. Please do not attempt to sign up for the InterAction Member Portal. To gain access to your pre-approved working group, please email membership@interaction.org.

Question 7

What events can I register for through the InterAction Member Portal?

Accepted Answer

All InterAction events will be listed under the "Events" tab.

We frequently offer hybrid opportunities for trainings, networking events, and conferences. Please check your email regularly for InterAction event opportunities.

Question 8

How do I sign up for emails on InterAction events and updates?

Accepted Answer

Please visit the Professional Development Library page and select "Member Newsletter Sign Up".

Question 9

How do I make my account private?

Accepted Answer

If you wish to make your profile private from other Members, please follow the instructions below.

Select your initial in the navigation bar at the top of the page.
Select "My Account".
Scroll to the "Visibility and Privacy" section.
Select "Profile Privacy" and then "Make Profile Private".

This will ensure that your profile is not visible in the Member Directory.

Question 10

How do I know my information is secure?

Accepted Answer

Each page of the Member Portal is personally monitored by InterAction staff. We are committed to protecting the safety and privacy of our Member organizations. Information shared within Member-exclusive groups is not shared elsewhere.

Question 11

What happens if I forget my login credentials?

Accepted Answer

As noted during the registration process, recovering login information can be difficult. Please record your login information in multiple places. Our staff may need to remove your account and ask you to register again.

If you have any issues when logging in, please contact portal@interaction.org.

Question 12

How do I subscribe/unsubscribe from Member Portal notifications?

Accepted Answer

1. Select your initial on the main navigation bar. 
2. Select "Profile".
3. Select "Settings".
4. Select "Subscribe Now" or "Unsubscribe".

Questions can be directed to portal@interaction.org.

Frequently Asked Questions